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The Hardest Part of the CEO Job Isn't What You Think

By Jeff Hayes HayesPoint Strategies

I remember my first all-company meeting as CEO.

I had been promoted from a co-presidency I'd shared for several years with a close friend and colleague. The board had decided the company needed a single leader, and they chose me. While I had worked at the company for decades in leadership roles, I felt unprepared. It should have felt like a great accomplishment, but it didn't.

What I remember instead is standing in front of the company, fielding a question from an employee, and feeling like a deer in the headlights. I don't even remember the question. What I remember is the weight. It was the simultaneous awareness that I now carried the whole organization, and that I had just lost a partner I'd led alongside for years. Both things were true at the same time, and there was no one in the room I could turn to.

That moment taught me something I've spent the rest of my career learning to articulate: the hardest part of the CEO job isn't the strategy. It's carrying the weight of it.

Most leadership writing focuses on the work: the decisions, the frameworks, the trade-offs. That work is real and it matters. But it's not what breaks CEOs. What breaks CEOs is the accumulated weight of decisions that affect hundreds of lives, made with incomplete information, with no one above you to check your judgment, and often with no one beside you who fully understands what you're carrying.

Founders feel this earliest and most acutely. You start the company believing the hard part will be the product, the customers, the funding. Then one day you realize the hard part is you. Your capacity to hold it, your judgment under pressure, your ability to keep showing up clear-headed when the weight has been compounding for months or years.

Here's what I want you to know, having now spent more than three decades in the C-suite and 17 of them as CEO: carrying the weight well is a skill. It's not a personality trait, it's not a function of toughness, and it's not something you either have or don't. It's a discipline you can build.

A few of the practices that matter most:

Name what you're actually carrying

Most CEOs walk around with a vague sense of pressure. The weight gets lighter when you get specific. What decisions are you not making? What people are you worried about? What's the one thing keeping you up at night this week? You can't manage a feeling. You can manage a list.

Build a peer relationship with another CEO

Not a mentor, not a coach, not a friend who runs a different kind of business. Another CEO. Someone who has held a top role and knows from experience what you're carrying. Spouses can't carry this with you. Direct reports can't. Board members can't, because they're part of the weight. You need at least one peer who can hear the real version of what's happening and respond from experience.

For nearly 17 years as CEO, I was a member of a peer-advisory group of other CEOs. It was one of the most important investments I made in my own ability to do the job.

Separate the weight that's yours from the weight that belongs to the team

Founders especially have a habit of carrying problems that other people should be solving. Every time you find yourself holding something that someone else on the team is paid and qualified to hold, give it back to them. Your job is the things only you can do.

Notice when the weight starts distorting your judgment

It always eventually does. Tired CEOs make worse decisions, treat people more impatiently, and start avoiding the conversations that matter most. The first sign isn't usually exhaustion. It's irritability, or a strange flatness, or a creeping reluctance to engage with things you used to find energizing. Treat those signals seriously.

Protect the part of your life that isn't the company

The CEOs I've watched lose themselves are almost always the ones who let the rest of life shrink to make room for the job. The role demands a lot, but it doesn't demand everything, and the leaders who last are the ones who refuse to give it everything. Your family, your health, your interests outside the work. These aren't competing with the company. They're what makes you a leader the company needs.

A closing thought

Back to that first all-company meeting. If I could go back, I wouldn't change the moment. I'd change what I told myself about it. I thought feeling like a deer in the headlights meant I wasn't ready. What it actually meant was that I was carrying more than I'd named, and I hadn't yet built the structures around me to carry it well.

That's the work. Not making the weight go away. Learning to carry it skillfully, with peers beside you, with clarity about what's yours and what isn't, and without losing the life that makes you worth following in the first place.

If you're in the chair right now and some version of this lands, you're not weak and you're not failing. You're doing one of the hardest jobs there is. The good news is that the skill of carrying it well is learnable, and you don't have to learn it alone.

Let's start a conversation

If this resonates and you'd like to talk about what carrying the weight well could look like for you, I'd welcome the conversation.